Frequently Asked Questions
Have questions?
We’ve got answers! Explore our Frequently Asked Questions to find information on placing custom orders, payment methods, shipping, returns, and more. If you don’t see your question listed, feel free to reach out to our customer support team for personalized assistance. We’re here to make your shopping experience at Tiebreaker International as smooth as possible!
You can customize a wide range of products, including casual wear, fitness and activewear, sports uniforms, seasonal wear, and custom accessories. Explore our categories to find the perfect items for your needs.
Custom orders typically take 7-10 business days to process, depending on the complexity of the design. You will receive updates on your order status throughout the process.
Yes, we offer special discounts on bulk orders. Please contact our customer service team with your order details, and we’ll provide a custom quote based on your needs.
Currently, we accept PayPal as our payment method. In the future, we may introduce additional options like Stripe for your convenience.
We offer a 14-day return policy for non-customized items. Unfortunately, customized items cannot be returned unless there is a defect in the product. Please check our return policy page for more details.
You can sign up for our affiliate program through our website. Once registered, you’ll receive a unique referral link, and you’ll earn a 10% commission on any successful sale generated through your referrals.
Changes or cancellations can be made within 24 hours of placing your order. After this period, the customization process begins, and we may not be able to accommodate changes or cancellations.
You can reach our customer support team via the Contact Us page on our website, by email, or by phone. We’re here to help with any inquiries and aim to respond within 24 hours.